Norris McLaughlin & Marcus choose BigHand Hyperstyles and BigHand Create to streamline document production processes


With BigHand’s technology we’ve managed to streamline our whole document production operation and remove the headache of inefficient processes for our users.

Norris McLaughlin, which appears on the 2017 list of “Best Places to Work in Pennsylvania” for the fifth consecutive year, has opted to roll out BigHand Hyperstyles document formatting and styling tools to 280 employees. In addition, users will have access to BigHand Create, a document template management solution and BigHand DocID, a document identification tool. As part of the implementation, Norris McLaughlin will be integrating BigHand Create with their iManage system to ensure naming consistency and efficiency when saving documents directly into the DMS.

Director of Practice Support Services, Joseph Mason, was the driving force behind the procurement of BigHand. He comments: “We were primarily facing challenges around document formatting and achieving consistency. Our support teams found it difficult to use Microsoft Word’s native functionality and tasks like implementing automatic numbering and creating tables of contents were taking too long. We wanted a solution that would not only make it easier to create legal documents from scratch, but one that would allow us to reformat existing documents like agreements and pleadings very quickly, regardless of their length or complexity.

"BigHand works for us because it supports Word’s native architecture, but simplifies the process for the users. It’s designed to be easy for attorneys and legal assistants to use and I don’t anticipate us needing much training time.”

In recent BigHand studies it was found that BigHand Hyperstyles saves users between one and four hours of document formatting time per day. It was also found that BigHand Create, the solution that will allow Norris McLaughlin to manage and distribute standardized document templates firm-wide, reduces the amount of time it takes to create a new document by an average of 69%. Joseph adds: “We are dedicated to our clients, our employees and to continuously evolving and improving our working practices. With BigHand’s technology we’ve managed to streamline our whole document production operation and remove the headache of inefficient processes for our users. I’m excited to see how these changes will impact our clients and our business.”

About Norris McLaughlin & Marcus, P.A

Norris McLaughlin & Marcus, P.A., is a full-service law firm that provides comprehensive legal services to established and emerging middlemarket, privately-owned companies. From a humble two-man practice in New Jersey in 1953, Norris McLaughlin & Marcus has grown to be one of the largest firms in Somerset County and one of the top 20 firms in New Jersey. Today, Norris McLaughlin boasts of three main offices and more than 140 attorneys, with 26 attorneys having been selected for inclusion in the 2018 edition of The Best Lawyers in America.

About BigHand

BigHand offers a full suite of document production tools, including BigHand Create, a Microsoft Office 2016 and Windows 10-compatible template management software, BigHand Hyperstyles, a set of document formatting and styling tools, BigHand DocID, a document stamping and identification tool, and BigHand Scrub, a metadata management and removal solution.

Recent studies found that BigHand Create saves each user an average of two hours, 30 minutes of document creation time per day and that BigHand Hyperstyles saves users an additional one hour, 30 minutes per day. Using both solutions together, law firms can achieve average cost savings of $20,622 per user, per year*.

BigHand is a legal technology company based out of Chicago, Eindhoven, London, Sydney, Temecula and Toronto, currently supporting over 280,000 users in 2,550 global organizations. BigHand is ISO27001 certified and HIPAA compliant. For more information, visit or follow @BigHandNA on Twitter or BigHand North America on LinkedIn.

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