Adjuster Licensing Made Easier: CLM Launches Universal Claims…

“Varying standards for licensing, continuing education and renewals make the state-by-state way of [licensing] quite exhaustive and disjointed. The UCC makes that process significantly easier and eliminates a lot of the duplication of effort,” says Dwight E. Geddes, head of Metro Claims & Risk Mgmt.

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The CLM, a member of The Institutes, has launched the Universal Claims Certification (UCC), allowing claims adjusters to more easily secure licenses in multiple states. Both currently licensed and unlicensed adjusters can acquire a UCC.

Currently licensed adjusters must simply register for the UCC, whereas unlicensed professionals must first complete a 40-hour course and exam to earn it. Once professionals acquire the UCC, they can quickly obtain a license in all states in which the UCC is approved. This initial listing includes the following, with more states to join in the coming months:

  • Alabama
  • California
  • Florida
  • Georgia
  • Mississippi
  • Texas

“As someone who is involved in adjusting claims and handling catastrophe losses, not to mention licensed in several states, I think the UCC is a tremendous game changer,” says Dwight E. Geddes, head of Metro Claims & Risk Mgmt. “The UCC formalizes a process that has been patchwork for a very long time. Varying standards for licensing, continuing education, and renewals make the state-by-state way of doing it quite exhaustive and disjointed. The UCC makes that entire process significantly easier and eliminates a lot of the duplication of effort that has existed.”

“The CLM began to tackle the adjuster licensing issue in 2014, when the concept of the UCC was discussed at our meeting of chief claims officers,” says Anne Blume, CEO of the CLM. “The process was accelerated when the CLM was purchased by The Institutes in 2018. The Institutes’ reputation as an elite provider of risk management and insurance education solutions has helped us move the UCC forward in several states. The Institutes’ Assessments team has been deeply involved in the design and testing of the UCC precertification course and exam. They will also be involved with the UCC CE review and approval process.”

Another benefit of the UCC is easier management of continuing education requirements. UCC holders must earn 24 hours of UCC CE credits every two years (24 credits, including 5 related to law and ethics). CE providers can apply to be approved for the UCC via the online portal, TheCLM.org/UCCProviders.
Read more about the UCC here. Get your UCC or apply to be a CE provider at TheCLM.org/UCC.
About the CLM
The CLM is one of the largest professional associations in the insurance industry, with a membership of more than 45,000 professionals working in claims resolution and litigation management. Founded in 2007, CLM members benefit from networking events, continuing education programs, publications, and a wide variety of other industry resources. The CLM has also spearheaded the creation of the Universal Claims Certification (UCC), a streamlined process to facilitate the licensing of claims adjusters in multiple states. TheCLM.org.

About The Institutes
The Institutes, a leading provider of risk management and insurance knowledge solutions, offer 28 professional and associate designations, including the CPCU® program. In addition, The Institutes provide introductory, foundation and leadership programs; online and continuing education courses; custom solutions; and assessment tools. TheInstitutes.org

CPCU is a registered trademark of The Institutes. All rights reserved.

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